Terms and Conditions

Welcome to HomeTrace SaaS (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our AI-driven real estate SaaS platform. By accessing or using our services, you agree to comply with these terms. If you do not agree, please do not use our platform.

2. Definitions

“User” refers to any individual or entity accessing or using our platform.
“Services” refers to our AI-powered real estate tools, including property search, valuation, predictive analytics, digital transactions, and property management features.
“Content” includes data, text, graphics, and materials displayed on our platform.

3. Eligibility

To use HomeTrace SaaS, you must:

Be at least 18 years old or have parental consent.
Provide accurate and complete registration information.
Comply with all applicable laws and regulations.

4. Account Registration & Security

Users must create an account to access certain features.
You are responsible for maintaining the confidentiality of your login credentials.
Any unauthorized use of your account should be reported immediately to info@homestrace.com.

5. Acceptable Use Policy

By using HomeTrace SaaS, you agree not to:

Use the platform for any unlawful purpose.
Interfere with or disrupt the security of our platform.
Upload or distribute false, misleading, or fraudulent information.
Copy, modify, or distribute platform content without permission.

6. Property Listings & Transactions

HomeTrace SaaS provides AI-powered tools for property search, valuation, and management.
We do not own, buy, or sell properties listed on the platform.
Users are responsible for verifying property details before making transactions.

7. Payment & Subscription

Certain services require a paid subscription. Payment details will be provided at checkout.
Fees are non-refundable unless otherwise stated.
We reserve the right to change pricing with prior notice.

8. Intellectual Property

All content, trademarks, and software used on HomeTrace SaaS belong to the company or licensed partners.
Users may not copy, reproduce, or distribute platform materials without authorization.

9. Privacy Policy

Your use of HomeTrace SaaS is also governed by our Privacy Policy, which can be found here.

10. Disclaimer of Warranties

HomeTrace SaaS is provided “as is” and “as available” without warranties of any kind.
We do not guarantee that the platform will always be secure, error-free, or available.
Users assume all risks when using the platform and making real estate decisions.

11. Limitation of Liability

To the maximum extent permitted by law, HomeTrace SaaS and its affiliates will not be liable for:

Any indirect, incidental, or consequential damages arising from your use of the platform.
Losses related to inaccurate property listings or valuation estimates.
Unauthorized access to or misuse of your data.

12. Termination & Suspension

We reserve the right to suspend or terminate your access if you violate these Terms and Conditions or engage in activities that harm the platform or other users.

13. Governing Law & Dispute Resolution

These terms are governed by the laws of Kenya.
Any disputes will be resolved through arbitration or mediation in accordance with applicable laws.

14. Changes to These Terms

We may update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes means you accept the revised terms.