Privacy Policy

Welcome to HomeTrace SaaS (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

By accessing or using HomeTrace SaaS, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Name, email address, phone number, and account details.
Payment and billing information for subscriptions or transactions.

b. Property & Transactional Data

Property preferences, search history, and interactions with listings.
Details related to property transactions and valuations.

c. Technical Information

IP address, browser type, and device information.
Usage data, including how you interact with our platform.

3. How We Use Your Information

We use your data to:

Provide and personalize our real estate services.
Improve our AI-driven search, valuation, and analytics tools.
Process transactions securely, including payments and e-signatures.
Send updates, marketing communications, and service-related notifications.
Comply with legal and regulatory obligations.

4. How We Share Your Information

We do not sell your personal information. However, we may share it with:

Service Providers – Third parties who assist with hosting, payment processing, or analytics.
Legal Authorities – When required by law or to protect our rights and users.
Business Partners – With your consent, for services such as mortgage lenders or real estate agencies.

5. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. However, no online platform is entirely secure, so we encourage users to take precautions when sharing sensitive data.

6. Your Rights & Choices

Depending on your location, you may have the right to:

Access, update, or delete your personal information.
Opt-out of marketing communications.
Request restrictions on how we process your data.

To exercise these rights, contact us at info@homestrace.com.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies before sharing personal information.